Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.

Order Processing

  • All orders are processed within 3 business days after payment has been confirmed.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will contact you via email.

Shipping Times

Delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a tracking number via email.

Please note that shipping time estimates are provided by the carrier and are not guaranteed.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee changes once an order has been processed.

Delays Beyond Our Control

While we strive to meet our shipping timelines, certain circumstances may cause delays that are outside of our control, including but not limited to:

  • Severe weather conditions
  • Natural disasters (hurricanes, floods, earthquakes, wildfires, etc.)
  • Carrier service disruptions
  • Customs inspections and international shipping delays
  • Labor strikes or transportation interruptions
  • Government actions or public emergencies

We are not liable for shipping delays caused by these events.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain locations where delivery services are unavailable or unreliable.

Contact Us

If you have any questions regarding your order or shipping policy, please contact our customer support team.